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ELECTRIFICATION MADE EASY

THE PLATFORM FOR ALL ACTORS IN THE ENERGY TRANSITION.

Our end-to-end solution helps from initial customer contact, quotations and installation through to service and maintenance for energy products and services. So you can focus on work that matters.
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Do these problems and challenges sound familiar to you?

"We don't have enough information about the customer and can only prepare the offer after several rounds. That often takes days. And then the customer is already somewhere else."
Frustrated sales employee of a mobility service provider
Frustrated sales employee of a mobility service provider
"It can't be that it takes so long to create a report. The customer has already asked again for it. We have so many great templates for this. I don't understand this ..."
- Delivery manager of a large corporation
- Delivery manager of a large corporation
"I don't dare to answer the phone anymore if I can't provide the customer any information about the status & progress of our service partner. So - let's write another e-mail and follow up."
Customer success employee shortly before quitting his job
Customer success employee shortly before quitting his job
"Yes, I have the documents on my laptop. As soon as I'm in the office, I'll send it to you by e-mail. I can't do them all at once ..."
Service technician after the 10th call
Service technician after the 10th call
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Do you want to improve?

We can help you!

Die Energiewende ist kompliziert genug. Mit unserer Plattform helfen wir Ihnen, sich auf das Wesentliche zu konzentrieren.
  • 1
    Enhance the customer experience
  • 2
    Optimize internal processes
  • 3
    Improve project management
  • 4
    Automate financial management
  • 5
    Become a service champion

Enhance the customer experience

Exceed your customers' expectations with a seamless customer journey

  • From inquiry to installation at record speed
  • Qualified leads with individual landing pages
  • Solve customer inquiries and faults quickly

Optimize internal processes

Increase the (cost) efficiency of your employees through automation and templates

  • Avoid unnecessary trips for a quote
  • Reduce the error rate in processing
  • Always up-to-date status on all installation projects

Improve project management

Manage your resources and external partners from a single source

  • All information, logs and documents in one place
  • Precise overview of the project/task progress of all parties involved
  • Project and task management for small and large installation projects with project templates

Automate financial management

Keep track of submitted quotes and overdue invoices

  • Create and send quotes and invoices with templates
  • Digital quotation acceptance and automated assignment and notification
  • Service and product catalogs with individual margin control

Become a service champion

Manage assets, regular inspections, repairs or the replacement of defective devices together with external service partners

  • Central recording of requests and tickets with service levels
  • Assign requests to customers and projects
  • Planning of service, maintenance & repair
  • 1
    Enhance the customer experience
  • 2
    Optimize internal processes
  • 3
    Improve project management
  • 4
    Automate financial management
  • 5
    Become a service champion

Enhance the customer experience

Exceed your customers' expectations with a seamless customer journey

  • From inquiry to installation at record speed
  • Qualified leads with individual landing pages
  • Solve customer inquiries and faults quickly

Optimize internal processes

Increase the (cost) efficiency of your employees through automation and templates

  • Avoid unnecessary trips for a quote
  • Reduce the error rate in processing
  • Always up-to-date status on all installation projects

Improve project management

Manage your resources and external partners from a single source

  • All information, logs and documents in one place
  • Precise overview of the project/task progress of all parties involved
  • Project and task management for small and large installation projects with project templates

Automate financial management

Keep track of submitted quotes and overdue invoices

  • Create and send quotes and invoices with templates
  • Digital quotation acceptance and automated assignment and notification
  • Service and product catalogs with individual margin control

Become a service champion

Manage assets, regular inspections, repairs or the replacement of defective devices together with external service partners

  • Central recording of requests and tickets with service levels
  • Assign requests to customers and projects
  • Planning of service, maintenance & repair

1

Enhance customer experiences

Optimization of the customer experience through web integration

  • Integration on websites via API
  • Automatic confirmation emails
  • Customized document layouts

Creation of orders/tickets/customer profiles via the website using the REST API. The API can also be used to fill the user-defined fields in the objects when creating the object. 

Automatic sending of a confirmation email when requests/orders are created via the website (API). User-defined templates can be stored to adapt the content of the e-mail to your corporate language. 

Customized document layouts for invoices and offers in your own coperate design. Simply use your existing Microsoft Word documents as a basis and insert content from the system using placeholders. 

Optimize internal processes

Increasing the efficiency of internal workflows

2

  • User-defined order types & fields
  • Activity stream in orders
  • Maintain an overview of your own tasks

Define different order types to map different processes. Add user-defined fields to the order types as well as type-dependent service catalogs and templates that extend the global settings for this order type. 

Always maintain an overview of the orders. Capture comments and documents in the order and automatically log the emails sent via the application in an activity stream in the order. 

In the "My work" area, keep track of all orders/tickets assigned to you as well as the latest activities from your objects and the list of your current tasks 

3

Improve project execution

Increase project management efficiency

  • Tasks Management
  • Sending e-mails via Microsoft Exchange
  • Dashboard

Create and manage tasks directly in the orders. Automatically create a follow-up task when sending e-mails. 

Send emails directly from the app via Microsoft Exchange integration. Save yourself work and create message templates in the system. You can easily add information from the system using placeholders. 

Maintain an overview with the integrated dashboard. See the latest orders/tickets as well as the distribution of orders to employees/phases/priorities.   

Automate finance

Customer service and process automation

4

  • Service catalogue
  • Creation of offers and invoices
  • Acceptance of the offer via link

Service catalogue can be stored globally and per order type. Store a global profit margin or adjust it per item. 

Create invoices and offers directly from the system in your corporate design and send them to the customer. 

Include a button directly in the offer email so that the customer can accept the offer via a website. 

5

Become a service champion

Service innovation and efficiency

  • Service level agreements (SLA’s)
  • Customer management
  • Enterprise Search



Always see how long an order/ticket is in a phase so that you can react in time to keep your service promise to your customer.

Overview of all relevant customer information (orders, tickets, documents, emails and appointments) in one central location. Store a different billing address in the customer profile. 

Search orders, documents, customer profiles with the Enterprise Search (as premium feature available) 

Elevate your service to a new level

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Flexible software solutions for medium-sized enterprises across all sectors, including HVAC, roofing, painting, masonry, carpentry, and timber framing.

Comprehensive software solutions for large corporations

Scalable software solutions for large corporations with multiple locations, such as photovoltaic/solar companies, electrical, and construction firms. Also available as a white-label platform for partner networks.

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FAQs

The global service catalog provides a centralized overview of all services, allowing for the integration of additional, specific catalogs depending on the order type. This simplifies the process of selecting and customizing orders for customers.
Our platform uses predefined templates and customer information to quickly and error-free generate quotes and invoices. Accepting offers is easily done via a link in the email.
The “My Work” area gives you a clear overview of your current tasks and orders, including related recent activities and object status.
Servicer system provides a complete overview of all customer-relevant information, including orders, documents, emails, and tickets, leading to improved communication and customer satisfaction.
Enterprise Search enables comprehensive and faceted searching across all company data. As a premium feature, it offers an efficient way to quickly find the desired information, making it a powerful tool for data analysis and decision-making.
ELECTRIFICATION MADE EASY. THE PLATFORM FOR ALL PLAYERS IN THE ENERGY TRANSITION.

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